Our Impact
Impact for Children & Young People
We provide safe, engaging environments where young people can have fun, develop, and access support when they need it.
As a result:
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Over 350 young people engage in structured provision each year
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90% of young people report increased confidence
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97% say the centre is a safe place with a trusted adult they can turn to
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Young people gain access to new experiences, cultural opportunities, and skills they may not otherwise receive
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Many progress into volunteering, work experience, education, or employment
Our consistent youth provision, strong relationships, and trauma-informed approach ensure young people feel supported, particularly during times of challenge or crisis.
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Health, Wellbeing & Social Connection
Our services reduce isolation and improve wellbeing by providing accessible, welcoming opportunities for people to connect and stay active.
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Over 4,000 people access our services each year
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Participation in social activities has grown significantly, with sessions increasing from 5–6 attendees to over 40 regular participants
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70% of users report feeling less isolated
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70% report improved wellbeing and a more positive outlook
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80% of users become more physically active through our gym and wellbeing programmes
We create environments where people feel welcome, supported, and motivated to improve their health and wellbeing.
Employment, Skills & Progression
We support individuals to overcome barriers to learning and employment through practical, confidence-building opportunities.
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Over 2,000 hours of work experience offered over a five-year period
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At least 50 young people per year supported to develop work-ready skills
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Individuals progress into volunteering, training, and employment
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Families are supported to return to work through access to childcare
Our approach focuses on building confidence first, then supporting individuals to take positive steps towards employment and independence.
Stronger Communities
We play a key role in building a more connected, supportive, and resilient community.
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70% of service users report feeling more connected and having made new friendships
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Over 1,500 people attend community events, including inclusive celebrations such as PRIDE
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Community-led services such as our community fridge and peer support initiatives provide accessible, everyday support
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At least 50% of users hear about us through word-of-mouth, reflecting strong community trust
Our work empowers local people to support each other, celebrate diversity, and respond collectively to challenges such as the cost-of-living crisis.
How We Measure Impact
We use a structured approach to monitoring and evaluation, including:
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Regular participant surveys and feedback
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Attendance and engagement data
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Progression tracking into education, employment, and volunteering
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Internal audits and board-level monitoring
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Clear success measures aligned to our strategic objectives
This allows us to continuously improve our services and ensure we are delivering meaningful outcomes for our community.