Join Our Team

Job Summary

We are seeking a motivated, organised, and detail-oriented Accounts Apprentice to join our finance team. This apprenticeship offers an excellent opportunity to gain hands-on accounting experience while studying towards a recognised qualification.

The successful candidate will support the finance department with a range of accounting, administrative, and customer service duties while developing valuable financial and professional skills within a supportive working environment.

This role requires someone who is confident communicating with customers and service users through a variety of communication methods, including telephone, email, and other digital communication platforms. The ideal candidate will be professional, responsive, and committed to maintaining accurate financial and booking records across multiple systems.

Key Responsibilities

• Assist with processing invoices, receipts, and payments.

• Raise invoices on various booking software platforms, ensuring all information is accurate, error-free, and completed in a timely manner.

• Ensure booking systems and accounting software are kept fully up to date and accurately matched to maintain reliable financial information.

• Support the preparation and maintenance of financial records.

• Help reconcile bank statements and internal financial systems.

• Maintain accurate filing systems and financial documentation.

• Assist with data entry and updating accounting software.

• Support accounts payable and accounts receivable processes.

• Communicate with customers and service users professionally via telephone, email, and other communication methods.

• Respond promptly and professionally to customer, booking, and finance-related queries while ensuring all follow-up actions are completed efficiently.

• Keep customer queries, bookings, and account records fully updated to ensure accurate communication and reporting across departments.

• Work closely with colleagues to ensure information across booking and finance systems remains consistent and accurate.

• Assist with general administrative tasks within the finance department.

• Attend training sessions and complete apprenticeship coursework as required.

• Ensure confidentiality and accuracy when handling financial information.

Requirements

• Interest in pursuing a career in accounting or finance.

• Good numerical and analytical skills.

• Strong attention to detail and accuracy.

• Excellent communication and customer service skills.

• Confident communicating professionally via telephone, email, and digital communication platforms.

• Ability to respond to queries in a polite, efficient, and professional manner.

• Basic knowledge of Microsoft Office, particularly Excel.

• Good organisational and time-management skills.

• Ability to work effectively as part of a team and manage tasks efficiently.

• Willingness to learn and develop professionally.

Desirable Skills

• Previous experience using spreadsheets or accounting software.

• Experience using booking systems or invoicing software.

• Understanding of basic accounting principles.

• Ability to manage multiple tasks and meet deadlines.

What We Offer

·                     Full training and mentoring from experienced finance professionals.

·                     Opportunity to gain a recognised accounting qualification.

·                     Career progression and development opportunities.

·                     Supportive and collaborative working environment.

·                     Practical experience within a busy finance and administration department.