Our Impact
Impact for Children & Young People
We provide safe, engaging environments where young people can have fun, develop, and access support when they need it.
Our youth provision reaches over 350 young people each year.
In our 2025 youth survey of 141 participants:
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83% said activities had improved their confidence.
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97% felt the centre was a safe place where they could access support from a trusted adult.
Young people gain access to new experiences, cultural opportunities, and skills they may not otherwise receive. Many progress into volunteering, work experience, education, or employment.
Our consistent youth provision, strong relationships, and trauma-informed approach ensure young people feel supported, particularly during times of challenge or crisis.
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Health, Wellbeing & Social Connection
Our services provide accessible, welcoming opportunities for people to connect and stay active.
Our March 2026 monitoring report recorded approximately 350 interactions each week across wellbeing, social and fitness activities for older adults.
Monthly wellbeing-day attendance had grown from 5–6 people to over 40 regular attendees.
Of 183 older residents who responded to the survey, over one-third said this was their only regular social interaction.
80% of fitness and mobility attendees reported improved health and wellbeing.
These are reported outcomes from March 2026, rather than a new survey of all service users.
Employment, Skills & Progression
We support individuals to overcome barriers to learning and employment through practical opportunities that build confidence and work-related skills.
Work experience and volunteering help people develop skills in a real community setting. Childcare also helps parents and carers access work and training.
Our March 2026 monitoring report identifies a targeted Youth Employability Hub as the next stage of this work. It also explains that employability activity had not yet been delivered at the scale originally intended.
Our approach starts with confidence, trusted relationships and practical experience, supporting people to take positive steps towards education, employment and independence.
Stronger Communities
We bring people together through community activities, inclusive celebrations such as PRIDE, volunteering and everyday support.
Community-led services, including our community fridge and peer-support activities, give local people practical ways to support one another.
Our March 2026 monitoring report highlights volunteer-led provision as an effective way to expand activities and strengthen community ownership.
We use attendance records and participant feedback to understand these services. The dated results above distinguish reported evidence from the aims of our work.
How We Measure Impact
We use a structured approach to monitoring and evaluation, including:
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Regular participant surveys and feedback
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Attendance and engagement data
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Progression tracking into education, employment, and volunteering
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Internal audits and board-level monitoring
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Clear success measures aligned to our strategic objectives
This allows us to continuously improve our services and ensure we are delivering meaningful outcomes for our community.